New Office Administrator

Key Sales Order Processing Responsibilities

Customer Interaction

• Handle incoming customer calls/emails and enquiries in a professional and timely manner
• Prepare and issue accurate quotations based on customer requirements

Order Management

• Process customer orders efficiently and accurately
• Monitor orders through the full sales cycle from enquiry to delivery and invoicing
• Ensure all relevant documentation is completed and maintained

Courier Interaction

• Communicate with couriers regarding quotes, shipments and relevant documentation required

• Minimum 3 years' experience in a similar role
• Strong organisational skills with the ability to manage multiple priorities effectively with a high attention to detail
• Experience using ERP/CRM systems or similar software for order/quote management (training provided).
• Proficiency in Microsoft Office Suite, including advanced Excel, Word, Outlook, and PowerPoint